Your privacy is important to us. This policy explains how Bonito collects, uses, and protects your information.

1. Information We Collect

We collect account information (name, email, company), usage data (API call counts, feature usage, deployment activity), and billing information for paid plans. We also temporarily process cloud provider credentials (IAM keys, service principal secrets, service account JSON) you provide to connect your accounts.

2. What We Don't Collect

Bonito does not store the content of your AI requests or responses. Your prompts and completions pass through our gateway but are never persisted. We do not access or store data within your cloud provider accounts beyond what is necessary to manage the models and deployments you configure through Bonito.

3. Cloud Provider Credentials

Provider credentials you supply (AWS access keys, Azure service principal secrets, GCP service account JSON) are encrypted at rest and in transit. They are used solely to interact with your cloud accounts on your behalf — listing models, creating deployments, activating models, and querying cost data. We recommend using least-privilege IAM policies as described in our documentation.

4. How We Use Your Information

We use your information to provide and improve the service, send notifications (deployment status, spend alerts, model activation updates), and process payments. We do not sell your data to third parties.

5. Data Security

We use industry-standard encryption at rest and in transit. Access to customer data is restricted and audited. Enterprise plans include compliance-ready architecture with enhanced audit trails and data isolation.

6. Cookies and Analytics

We use Microsoft Clarity for analytics to understand how users interact with our platform. This helps us improve the user experience.

7. Contact

For privacy concerns, contact us at support@getbonito.com.

Privacy Policy